Support Team

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Activity overview

Latest activity by Support Team
  • Support Team created an article,

    How many cards in a deck?

    Each deck contains 30 cards. You can have up to 2 copies of the same card in your deck, unless it’s a Legendary card where you can only keep one, as these are powerful cards.

  • Support Team created an article,

    What are the tiers for ranked game mode?

    The tiers for player rankings during ranked modes are as follows: Tier 1- Rusted Bronze (B)Tier 2 - Purified Bronze (B+)Tier 3 - Rusted Iron (I)Tier 4 - Purified Iron (I+)Tier 5 - Impact Meteorite ...

  • Support Team created an article,

    What's the best way for me to submit a bug report?

    There’s a couple of ways that you can report bugs in order to get the attention of our team.   The most effective, recommended method is to use the in-game bug reporting tool as soon as you encount...

  • Support Team created an article,

    I'm having issues with Windows Defender Firewall

    If you receive a notification from Windows Defender while attempting to launch the game, go to your Windows Security settings and open the Virus and Threat Protection tab. To correct the issue, exa...

  • Support Team created an article,

    How can I change the resolution?

    The resolution of Gods Unchained can be changed from the settings menu during the game.

  • Support Team created an article,

    Are you hiring?

    Yes we are! Check out our current positions that are available here:  https://www.immutable.com/careers

  • Support Team created an article,

    I'm experiencing issues with the login page, or the 'Reset Password' function

    Some users have been able to counteract this issue through the following methods: If you can't log in to the client, try going to client settings, hitting clear cache and re-trying. If you're on t...

  • Support Team created an article,

    I've forgotten my Gods Unchained password, what do I do?

    When you attempt to log in, there will be a prompt in order to reset your password and recover your account.In the event that the prompt isn't working for you, you can try resetting your password u...

  • Support Team created an article,

    Do you have images, sounds or other assets that I can use?

    Yes, our media kit can be found here. If you write an article or post about us, let us know! :)

  • Support Team created an article,

    Gods Unchained Moderator FAQs

    Greetings, mortals! We receive quite a few questions about how our community Moderators are chosen, and how the system works! As a result, we’ve created the following FAQ to address many of the que...