There’s a couple of ways that you can report bugs in order to get the attention of our team.
The most effective, recommended method is to use the in-game bug reporting tool as soon as you encounter the issue. You can access this by clicking on the bug icon during a match. By using this option, all of the necessary information is automatically sent to our Quality Assurance team and developers, meaning that the issues that you report can be looked into and resolved more efficiently!
If you’re not able to submit the report during the match, you can collect the output logs from the match afterwards and submit a report directly through our Service Desk portal, which can be found here.
If you’re having trouble finding the output logs, please try the following:
Tip: Use Apple + Shift + G for the Go To command and then paste the path in there, as the folder may be hidden by default.
Please note that the output logs need to be sent immediately after the affected match in order for them to be useful to the team.
The final option is to let us know in the #bugs channel in our Discord server, but reports here are harder to triage and action so this method isn’t recommended.