If your cards aren't appearing in Immutable X it could be one of the below issues:
- Incorrect wallet linked: See the most recent pinned message in general for troubleshooting on how to select the right wallet.
- Purchases not made on the linked wallet: If you purchased cards from a different wallet address to the one you have linked to Immutable X, then your cards will not show in the inventory. Immutable X pulls information from wallet addresses as opposed to Gods Unchained account IDs. You can link this wallet to Immutable X through the Manage Wallets page, and they will then appear in your immutable X account.
For the few that lie outside of these, we are currently investigating. If you believe yours to be an exception, please contact support.